Shipping Details

Last updated: August 7, 2026

At Cozette Store, we aim to deliver your orders as quickly and safely as possible. Below you'll find all the information you need about our shipping process.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Times

• Domestic (Australia): 3–7 business days
• International: 7–21 business days depending on destination

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over a certain threshold — please check the checkout page for current promotions.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.

5. Delays

Cozette Store is not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control. We will do our best to keep you informed of any significant delays.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@cozette.store and we will work to resolve the issue promptly.

7. Contact Us

For any shipping-related questions, please reach out to us at support@cozette.store.